Shipping Policy – RilusStore

Effective Date: [Insert Date]

Thank you for shopping with RilusStore. This Shipping Policy explains how we process, handle, and deliver orders placed on our website.

1. Order Processing Time
All orders are processed within 1–3 business days after payment is confirmed. Orders are not processed or shipped on weekends or holidays.

Once your order has been processed, you will receive a confirmation email with shipping details.

2. Shipping Time
Estimated delivery times may vary depending on your location.

• United States: 5–10 business days

• International Orders: 7–15 business days

Please note that shipping times are estimates and may be affected by carrier delays, customs processing, or high demand periods.

3. Shipping Fees
Shipping costs are calculated at checkout based on your location and the shipping method selected. Occasionally, RilusStore may offer free shipping promotions on certain orders or during special sales.

4. Order Tracking
Once your order has shipped, you will receive a tracking number by email. This allows you to track the progress of your delivery until it reaches your address.

5. Incorrect Address
Please ensure that your shipping address is correct at checkout. RilusStore is not responsible for orders shipped to incorrectly provided addresses. If you notice an error, contact us immediately so we can attempt to update your order before it ships.

6. Lost or Delayed Packages
If your package is significantly delayed or lost during transit, please contact our support team. We will work with the shipping carrier to help locate your order and find a solution.

7. Damaged Packages
If your order arrives damaged, please contact us within 48 hours of delivery with photos of the damaged item and packaging so we can assist you.

8. Contact Us
If you have questions about shipping or your order, please contact us:

Email: [Insert Email Address]

Thank you for choosing RilusStore. We appreciate your trust and look forward to providing you with stylish bags, sandals, and accessories.